Our news letter

If a price is manifestly incorrect and you reasonably should have discovered this, we are not obligated to supply the product in question at the wrong price.

Gift vouchers, which have been purchased physically in one of our stores, cannot be used in the webshop.

The Danish Payment Systems Ltd. (in Danish “NETS”) charges a fee for use of payment cards. Ole Mathiesen A/S has chosen to pay such fees.

Ole Mathiesen A/S ensures prompt delivery service within 2 – 4 days. We will ship your entire order, meaning that delivery will be delayed if one of the ordered products is out of stock. When placing an order after 2pm, delivery will be prolonged by 24 hours. In case a product cannot be delivered as indicated, we will contact you within 2 – 4 business days.

When ordering watches, a fee of DKK 100.00 is added to the price of the product, and a fee of DKK 50.00 is added when order watch straps. The fee is inclusive of VAT for private customers and exclusive of VAT for distributors, for handling and forwarding. Our packages are forwarded using GLS or PostNord. If the country we are delivering to has import taxes or customs fees, you will be charged when the order reaches that country. To avoid any surprises, it is best to check this before you order.

You have the right to cancel your purchase within 14 days. The right of cancellation period expires 14 days from the day you receive the product. For orders placed between 1 December and 24 December, the right of cancellation period is effective from 24 December the same year. You must notify us if you wish to cancel the purchase within 14 days from receipt of the product. Notification must be either by telephone on +45 33 14 12 08 or by e-mail using webshop@olemathiesen.dk. You must make it perfectly clear that you wish to exercise your right of cancellation. You may also use our standard cancellation form and return it with the product. A standard cancellation form is enclosed with your order confirmation and you can also find it here. You cannot cancel your purchase by denying receipt of the product without at the same time informing us hereof explicitly.

If you exercise you right of cancellation, we will refund all payments received from you, including delivery costs (however, not extra costs as a consequence of your choice of another type of delivery than the least expensive type of standard delivery offered by us), without undue delay, and in any circumstances no later than 14 days from the date we receive your notification of your decision to cancel the purchase. We will execute such repayment using the same means of payment as you used making the original transaction, unless you explicitly have agreed to something else. We may withhold payment until we receive the product you return, unless you have provided documentation for having returned the product. If you would like to cancel the purchase, the product must be sent to: Ole Mathiesen A/S Østergade 8 1100 Copenhagen K You may also cancel the purchase by clearly providing notification hereof and returning it personally at the above address.